Welcome to Welcome to The Finders Keepers Online Marketplace website located at www.thefinderskeepersmarketplace.com (Website) operated by Finders Keepers Retail Pty Ltd (ACN 618 312 191).
There are two general ways to interact with our Website, namely:
In the course of interacting with our Website, we may collect personal information about you to allow us to provide you with our services.
Personal information is the information that can be associated with a specific person that is capable of identifying that specific person. This includes but is not limited to your names, shipping address, billing address, phone number, email address and the like.
Personal Information is collected directly from you unless there are prevailing conditions that do not allow us to do so. Personal information may be collected when you create an account with us, place an order on our Website, contact us via making an enquiry, ask for a refund or exchange a product or any other dealing with us generally.
Your consent to collection of personal information may be express or implied, for instance, when you agree to terms and conditions that contain information about the use or disclosure of such information.
We collect personal information because it is necessary for us to establish a contract of sale between a Purchaser and the Seller for the purchase and sale of goods; payment of goods and operative matters related to order and delivery of goods.
We will not collect sensitive personal information such as your race, ethnicity, religion, political affiliations, sexual preferences, criminal records or your medical history.
If we receive personal information that we did not solicit, we will within a reasonable period of time determine whether we would have collected that information for our business. If we would not have collected that information, we will destroy the information if it is lawful and reasonable to do so.
We may use or disclose your personal information to others to:
We will not send you marketing materials unless you have specifically authorised us to do so by joining or opting into our mailing lists.
When using websites, mobile applications, Internet services and the like, the software automatically creates and records some information. Our Website is no exception and some of the types of information we may record are:
We may also use the technical information collected by our Website to determine how many people view our Website and how the user arrived at our Website.
We use Google Analytics to measure Website traffic to determine how we can improve our Website and its services, which may enable us to identify the computer you used to access our Website, the time and date of your visit, your viewed pages and documents amongst other things.
We do not use Google Analytics to log your financial or personal information.
Cookies are small text files that are stored by your web browser on your computer or mobile device and are unique to your user account or your browser. They are widely used to hold modest amounts of data specific to a particular user and website in order to “remember” you and your preferences, and to allow the server to deliver a page tailored to a particular user
There are two types of cookies used on our Website:
Session Local Cookies. These Cookies are used on single Website visits for authentication purposes and are used to help us understand how you interact with our Website. They expire after 2 hours if the Website is not refreshed or when you exit your browser unless your session is active, then your session persists.
Cookies ensure a consistent and efficient experience for users and visitors on our Website and perform essential functions such as allowing you to register and remain logged in to your account.
Cookies are used for a variety of different purposes. Some Cookies are necessary for technical reasons; and some enable a personalised experience on our Website for both visitors and registered users.
Some Cookies are strictly essential for our Website, in order for our services to perform their basic functions. This includes allowing account users to authenticate and perform account related functions. Cookies provide us with important performance and analytics data on how users or visitors interact with our Website. This information helps us improve how our Website functions to make it a better and more efficient experience for you.
For functionality purposes, Cookies are used to store preferences set by account users, including information related to account name; language; location etc.
For security purposes, Cookies are used to assist us in identifying and preventing potential security risks for visitors, account users, and general administrators of our Website.
If you are a subscriber to our newsletter, we will disclose your email address to Campaign Monitor (Campaign Monitor Pty Ltd ACN 094 533 445).
We take reasonable steps to ensure that those recipients respect the confidentiality of your personal information.
However, we will not be held responsible for the events that may arise out of misuse of your personal information by those recipients or due to the privacy laws of those overseas countries.
We take all reasonable steps to protect the information collected or held from any misuse, interference, loss, and from unauthorised access, modification or disclosure. We may store your information electronically. Electronic information is encrypted and stored on a password protected electronic database which is our own database.
All User Account and Seller account details are stored as a hash password, with all databases protected from exposure from external access. All information related to your account, browsing history on our Website will be indefinitely retained until you opt out or request that your information be deleted.
We take all reasonable steps to ensure that personal information collected is accurate, complete and up to date. A Purchaser’s information collected via an order is referred to the Seller who has a contractual duty to use the information solely for the purpose of providing products to you as part of your order.
For tax purposes, all information collected or recorded will be retained in the system for five (5) years.
We may provide links to third party websites such as websites of designers which may have different privacy practices than us. Naturally, we do not have any control over these third party websites and they may place their own cookies and other files on your computer and ask you for additional information. We are not responsible for the privacy policies of these third party websites and encourage you to read the privacy policies of those websites yourself.
We are not responsible for any malicious code, security threat, etc. that might arise when you access our Website through one of those links.
We take reasonable steps to ensure that the personal information we collect is accurate, up to date and complete.
You may request to access any personal information that we hold above you by sending a written request to email@example.com.
You may also at any time request us to correct any inaccurate or incomplete information that we hold about you by sending a written request to firstname.lastname@example.org.
You can change your information on your account whenever you like by logging into your account and/or accessing it via the Online Portal.
If you have any questions or feedback about privacy or concerns about the way in which we handle your personal information, you may contact us at any time.